MPR Pickleball ("we," "us," "our") operates the MPR Pickleball mobile application and website at app.mprpickleball.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
When you register for an account or use our Service, we may collect the following personal information:
With your explicit consent, we may collect health and fitness data from connected wearable devices and health platforms, including:
This data is collected through Apple HealthKit and/or Google Health Connect integrations. We access this data only with your permission and use it solely to provide personalized fitness insights within the Service.
We automatically collect certain information when you use the Service, including:
If you enable push notifications, we collect your Firebase Cloud Messaging (FCM) device token to deliver notifications about workouts, program updates, payment status, and other Service-related communications.
Our web application may use cookies, local storage, and similar technologies to maintain session state, remember preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information with the following categories of third parties:
AI coaching features are powered by third-party language model providers. Conversation data sent to these providers is used solely to generate responses and is not used to train their models on your data.
If you are enrolled in a coaching program, your assigned coach may have access to your workout history, progress metrics, body metrics, and nutrition data to provide personalized guidance.
We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
We retain your personal information for as long as your account is active or as needed to provide the Service. Specific retention periods include:
After account deletion, we may retain anonymized, aggregated data that cannot be used to identify you.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you in a structured, machine-readable format.
You have the right to request correction of inaccurate or incomplete personal information.
You have the right to request deletion of your personal information. Upon receiving a verified deletion request, we will delete your data within 30 days, except where retention is required by law.
You can opt out of marketing communications at any time through your notification preferences in the app. Transactional communications (such as payment confirmations and security alerts) cannot be opted out of while your account is active.
Where processing is based on your consent (such as health data collection or marketing communications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
If you are a California resident, you have the right to:
If you are located in the EEA, you have additional rights including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at privacy@mprpickleball.com.
We implement industry-standard technical and organizational measures to protect your personal information, including:
No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us at privacy@mprpickleball.com.
The Service may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the Service and updating the "Last Updated" date above. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: